Return Policy
1. For customers in Switzerland and in the Principality of Liechtenstein we offer a right of return of 14 days provided the article will be returned in perfect condition (unused, including all labels, orginal package etc). Return costs are the responsibility of the customer.
A lump sum of CHF 30.- will be deducted from the refund to cover our costs.
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If that applies to your purchase you'd like to return, please send it to the following address:
Swiss Tradition
Rue du Mont-Blanc 11
1201 Genève
Switzerland
As soon as we receive your returned good we will check it, create a refund and confirm that to you immediately.
If you have further queries regarding our return policy please contact us.
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2. For orders returned not collected or refused, the postage return costs as well as a flat rate of CHF 30.- are the responsibility of the customer and will be deducted from the reimbursement.
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